Legal
Every policy and agreement that applies to LinkSync, in one place. Each one starts with a short summary in plain English, then gives the full detail.
Last updated [date]
For everyone who uses LinkSync
- Privacy noticeWhat LinkSync records about staff and the people at the places they visit, why, who sees it, how long it is kept, and your rights. Read this first.
- Terms of useThe rules for using the LinkSync app and web admin as a member of staff at an organisation that uses LinkSync.
- Acceptable use policyWhat nobody may do with LinkSync, including faking a visit or tampering with a GeoSync, and what happens if they do.
- Cookies and similar technologiesThe small amount of information this website, the web admin and the app keep on your device, and why none of it is used for tracking.
- SecurityHow we protect the service and the information in it, and how to tell us about a security problem.
- Supported phonesThe iPhones and Android phones the LinkSync app runs on, and what each phone needs.
For organisations that use LinkSync
- Customer AgreementThe contract between LinkSync and each organisation that subscribes: the service, fees, GeoSyncs, support, responsibilities, liability and ending the agreement.
- Data Processing AgreementHow LinkSync handles personal information on an organisation’s behalf, as UK data protection law requires. It forms part of the Customer Agreement.
- Sub-processorsThe kinds of companies that help us run LinkSync, and how we tell organisations before we add or change one.
Organisations also receive the LinkSync Policy Pack: template policies for their own staff and the people at the places they visit, including a visit verification policy, a face check policy and a data protection impact assessment. Ask your account contact for a copy.
How the documents fit together
| Document | Who it is between | Who it is for |
|---|---|---|
| Customer Agreement, with the Data Processing Agreement, Acceptable Use Policy and Sub-processors page | LinkSync and the organisation | The person who signs for the organisation, its data protection lead and its finance team |
| Terms of use, with the Acceptable Use Policy | LinkSync and each person who uses the app or web admin | Staff, managers and anyone given read-only access |
| Privacy notice | Not a contract. It tells people what happens to their information. | Staff, and the people at the places they visit |
| Cookies and Security pages | Not contracts. They describe how we work. | Anyone |
If two documents seem to say different things, the order of priority is set out in the Customer Agreement.
Earlier versions
Each document shows the date it was last changed. If you need an earlier version, email legal@linksync.co.uk and we will send it.
Contact
Legal and contracts: legal@linksync.co.uk
Privacy: privacy@linksync.co.uk
Security: security@linksync.co.uk
Everything else: hello@linksync.co.uk
[Company name], [registered address].